Gus and Abby

Gus and Abby


SHIPPING + TERMS


Payment

All major credit cards are accepted. Please be courteous and pay at the time of purchase. If you wish to make a purchase through PayPal please visit our Etsy Shop.

Sales tax
Canadian buyers: sales tax 13% will be applied to your purchase automatically.


Shipping

All orders are shipped via Canada Post. 
Once an order has been received, the item(s) are processed and shipped within 2-3 business days.

Please double check your shipping address to ensure a smooth delivery process. 

All orders are shipped to the address you provide. We are not responsible for packages not being delivered due to an incorrect shipping address. If this occurs, we will issue a refund for the price of the item or re-ship the item to the correct address at the buyers expense. 

Canadian — $5.50 flat rate • 3 - 5 business days
U.S. — $7.50 flat rate • 5 - 10 business days
International – $8.50 flat rate • 7 - 15 business days

Please note that during the Holiday Season shipping times may vary. 


Return Policy

Customer satisfaction is extremely important to us. We want you to be happy with your  new purchase. 

We will gladly refund an order if the item you receive is damaged. If you would like to schedule a return, please email Shannon at info@gusandabby.com to arrange shipping. Once the product has been received and inspected, we will issue a full refund.


Privacy Policy

When a purchase is made from our store, we collect the personal information you provide such as your name, address and email address. This information is securely kept on file. 

Our store is hosted by Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and accept payments. 

Every Squarespace store includes fast, unlimited hosting. They are Level 1 PCI compliant and use 128 bit SSL encryption to ensure credit card data is safe and secure.